Corona Virus Policy

July 19th 2021 Update

I thought it would be useful to email you to let you know what has, or rather what hasn't changed here today.

In light of the nature of my work and the need to keep everyone as safe as possible, I am keeping all existing COVID-safe measures in place.  This means, for example :-

  • I will continue to wear all the required PPE.
  • I will still ask you to wear a face mask, unless exempt.
  • Continue to ask you to complete a questionnaire before attending your appointment.
  • Continue with all the enhanced cleaning that I have ben doing.
  • I will continue to do lateral flow tests prior to each day I am working.
  • I will continue to have gaps between appointments to reduce the number of people here at the practice.
  • I will continue to ask you to arrive on time for your appointment rather than arrive early, and to ask you to come alone wherever possible.

I hope measure such as these will help reassure you that I am making every effort to keep your visit to see me as safe as possible.

Track and Trace

This will be for information purposes only I hope, but should you test positive for COVID and be contacted by Trace and Trace (T&T), then the government guidelines do not require you to list me as a contact if you have been to see me during the timeframe T&T are asking about.  As I am a regulated healthcare professional, working in a healthcare setting that is following a robust risk assessment and mitigation process, including the use of enhanced PPE, in line with government guidance for my setting, I am exempt for being considered a contact.  This might seem a little odd bearing in mind the lack of social distancing during your treatment, but the measures I have in place here mean this is the case.  If you were to list me then T&T will contact me, but because of data protection they won't be able to tell me if the contact has been with a patient at the clinic, or in another situation.  As such I won't know whether I need to close the practice and self-isolate.  However, if the unfortunate does happen and you do test positive for COVID within 5 days of a treatment then please do contact me to let me know, so that I am aware.  If you have any questions about this then please do get in touch.


At Osteo Ltd the health and safety of our patients and staff is the most important thing to us. We continue to follow all recommended Government precautions to aide in preventing any exposure to COVID-19 to our staff or patients as well as updating our procedures in line with advice from our governing body.

We have brought in enhanced and new measures to try and keep everyone as safe as possible

  • All staff that exhibit Covid-19 symptoms or other flu-like symptoms are asked to stay home.
  • We are vigorously sanitising all areas constantly throughout the day.
  • All staff will continue to sanitise equipment after each patient use.
  • Staff are to sanitise/wash their hands before and after each patient interaction.
  • Furniture has been re-arranged to allow at least 2 metres between each patient.
  • Patients are asked to sanitise their hands on entry to the clinic.
  • Those accompanying patients are asked to wait outside the clinic.
  • We have staggered appointments and reduced staff levels to the minimum to reduce the risk of infection.

We are obliged to make all patients aware that there is a risk of infection from COVID-19 if attending the clinic as there would be with any social contact at this time.  You should weight this risk against the benefits of attending the clinic for treatment.

In the mean time, we ask the following of all our patients:

  1. If you have flu-like symptoms, a fever or a new persistent cough or other symptoms associated with COVID-19, such as loss of taste or smell, please do not come to the clinic.
  2. If you have been in contact with anyone that has been confirmed to have COVID-19 or you suspect have it please do not come to the clinic.
  3. If you are self-isolating please do not attend the clinic.

The best practices you can do as an individual to prevent exposure is to:

  1. Avoid contact with people that are unwell.
  2. Avoid touching eyes, nose, and mouth.
  3. Stay home when you are sick.
  4. Wash your hands with soap and water for 20 seconds.
  5. Cover your nose and mouth when coughing and sneezing.

We will continue to follow all prevention recommendations and provide updates to our patients as new information arises.

We are confident, and you should be, too, that we are following the best practices for the prevention of exposure or spread of the flu or COVID-19.